Performance Counselling When an employee is not meeting performance standards, it can affect the performance of your whole team. To avoid prolonged disruption and potentially bigger problems,...
Read more about "Performance Counselling"...Step 1: Describe the performance problem Be positive. Be direct. Focus on the performance, not the person. Before you tackle the problem, remember that if...
Read more about "Step 1: Describe the performance problem"...Step 2: Seek the employee’s input Value their contribution To be successful you need the employee to want to achieve the desired level of performance. A good way to...
Read more about "Step 2: Seek the employee’s input"...Step 3: Discuss the causes of the problem Use open-ended questions (who, what, when, how). Record the causes identified. When discussing the causes of the...
Read more about "Step 3: Discuss the causes of the problem"...Step 4: Develop possible solutions First ask for the employee’s ideas. Only offer your ideas if necessary to do so. Having identified the causes of the...
Read more about "Step 4: Develop possible solutions"...Step 5: Develop the improvement plan As far as possible use the employee’s ideas. Hold the employee accountable for some or all of the plan. ...
Read more about "Step 5: Develop the improvement plan"...Step 6: Agree on review dates Set dates and times. Stick to the specified dates. Setting review dates demonstrates you are serious about turning the problem...
Read more about "Step 6: Agree on review dates"...Prepare for a Performance Discussion Keeping your team performing at the required levels is a key leadership task. Using the recommended steps, you can deal with any performance...
Read more about "Prepare for a performance discussion"...Introduction Once you’ve corrected a performance issue, the next step it to maintain the improvement. *Keep it going* When was the last time you praised members of your team...
Read more about "Introduction"...Step 1: Discuss the Performance Improvement Focus on the improvement. Don’t discuss previous poor performance. The purpose of this discussion is to talk about how...
Read more about "Step 1: Discuss the performance improvement"...