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  • Home
  • Engage

    

    • Recruitment Process

      

      • Impact of Legislation
      • Step 1: Assess the need to recruit
      • Step 2: Define your requirements and obtain authority to recruit
      • Step 3: Advertise the position
      • Step 4: Applicants complete employment application
      • Step 5: Create a shortlist and arrange interviews
      • Step 6: Reference check
      • Step 7: Select successful candidates
      • Step 8: Offer the job
      • Step 9: Advise unsuccessful candidates
    • Employment Agreements

      

      • Types of Employment Agreements and Contracts
      • Different hours of work arrangements

        

        • Flexible Working
      • Probationary & Trial Periods
      • Generate the agreement or contract
    • Induction

      

      • Induct New Employee
    • Setting Expectations

      

      • Step 1: What should determine the expectations we set?
      • Step 2: Describe the job context
      • Step 3: Describe the results expected
      • Step 4: Is the employee clear on what is expected?
      • Step 5: Are there any resourcing issues?
      • Step 6: How/when will progress be measured?
      • Step 7: Will the employee commit?
    • Health and Safety

      

      • Health and Safety Calendar
    • EAP
  • Achieve

    

    • Philosophy
    • Performance Development Process

      

      • Introduction
      • Step 1: Review Accountabilities, KPIs and Goals
      • Step 2: Prepare for the PDP Meeting
      • Step 3: Open the Meeting
      • Step 4: Discuss Employee’s Performance
      • Step 5: Establish Performance Ratings
      • Step 6: Assess commitment to Values and Behaviours
      • Step 7: Complete the Personal Development Plan
      • Step 8: Close the Meeting
      • Step 9: Review Outcomes
    • Improving Employee Performance

      

      • Introduction
      • Performance Counselling
      • Step 1: Describe the performance problem
      • Step 2: Seek the employee’s input
      • Step 3: Discuss the causes of the problem
      • Step 4: Develop possible solutions
      • Step 5: Develop the improvement plan
      • Step 6: Agree on review dates
      • Prepare for a performance discussion
    • Maintaining Employee Performance

      

      • Introduction
      • Step 1: Discuss the performance improvement
      • Step 2: Explain why you value the improvement
      • Step 3: Listen to the employee’s comments
      • Step 4: Ask how you can help to maintain the improvement
      • Step 5: Indicate whether you can take action
      • Step 6: Express appreciation for the improved performance
      • Prepare to deliver praise and positive reinforcement
    • Dealing with Unsatisfactory Performance and Unacceptable Behaviour

      

      • Introduction
      • Lack of understanding of job requirements
      • Lack of competence
      • Lack of commitment
      • Lack of time/materials/support
      • Personal/Non-work factor
      • Continuation/repetition of performance failure
      • Minor incident of unacceptable behaviour
      • Uncharacteristic incident of unacceptable behaviour
      • Other categories of misconduct
    • Disciplinary Action

      

      • Introduction
      • Step 1: Preliminary investigation
      • Step 2: Advice to employee
      • Step 3: Stand-down
      • Step 4: Formal investigation
      • Step 5: Interview employee
      • Step 6: Consider employee's explanation
      • Step 7: Decision
      • Step 8: Implementation
      • Specific types of misconduct

        

        • Attendance and Absenteeism Guidelines
        • Dishonesty and Unlawful Activity Guidelines
        • Disobedience and Refusal of Instructions Guidelines
        • Harassment Guidelines
        • Intimidation and Assault Guidelines
        • Health & Safety Breaches
        • Unfit for Work Guidelines
      • Harassment Complaints Procedure

        

        • Step 1: Self-help
        • Step 2: Informal query
        • Step 3: In-house mediation
        • Step 4: Lodging a formal complaint
        • Step 5: Effective investigation
        • Step 6: Complaint substantiated/Attempted settlement
        • Step 7: Investigator’s recommendations
        • Step 8: Recommendation accepted
        • Step 9: Legal action
    • Termination and Dismissal

      

      • Introduction
      • Step 1: Preliminary investigation
      • Step 2: Advice to employee
      • Step 3: Stand-down
      • Step 4: Formal investigation
      • Step 5: Interview employee
      • Step 6: Consider employee's explanation
      • Step 7: Decision
      • Step 8: Implementation
      • Other types of termination

        

        • Termination by Mutual Consent
        • Abandonment of Employment
        • Resignation
        • Medical Incapacity Guidelines
        • Frustration of Contract
        • Retirement
        • Constructive Dismissal
        • Restructuring and Redundancy
    • Restructuring and Redundancy

      

      • Introduction
      • Implementation Plan Overview
      • Step 1: Developing the restructure proposal
      • Step 2: Announcement to employees
      • Step 3: Consultation process
      • Step 4: Announce final plan
      • Step 5: Application, interview and selection phase
      • Step 6: Notification phase
      • Step 7: Appointment and termination phase
      • Step 8: Implementation
    • Employment Relationship Problems

      

      • Introduction
      • Policy
      • How a Personal Grievance is Raised
      • Procedure
      • Remedies
      • Key Points
      • Employment Relationship Problem Resolution Process
  • Grow

    

    • On-the-Job Training
    • Feedback and Coaching
    • Leadership Development
    • Leading Change
  • Reward

    

    • Remuneration and Benefits
    • Recognition and Awards
  • Health & Safety

    

    • Health, Safety and Wellbeing Policy
    • Annual Health and Safety Plan
    • Risk Identification and Control Procedures

      

      • Introduction
      • Risk / Hazard definition
      • Hazard Identification and Control
      • Step 1 – Identify the hazard / eliminate if practicable
      • Step 2 – Hazard Analysis
      • Step 3 – Record the Hazard
      • Step 4 – Complete the hazard report
      • Step 5 – Report the hazard
      • Step 6 – Control measures
      • Step 7 – Review Process
    • Accident Reporting Procedure

      

      • Introduction
      • Notifiable Event definition
      • Step 1 – Take control of the accident scene
      • Step 2 – Advise Worksafe NZ
      • Step 3 - Complete Accident Report form
      • Step 4 – Determine whether a hazard was involved
      • Step 5 – Eliminate or minimise the hazarde
      • Step 6 – Implement Hazard Controls
      • Record Keeping
      • Injury Management
    • Workplace Inspections

      

      • Introduction
      • Step 1 – Delegated Responsibility
      • Step 2 – Conducting the Inspection
      • Step 3 - Reporting
      • Step 4 - Implementation
      • Step 5 - Communication
    • Emergency Plans

      

      • Introduction
      • Emergency Organisation Structure
      • Preparation
      • General Evacuation
      • Fire
      • Power Failure
      • Flood
      • Earthquake
      • Hazardous Spill
      • Explosion
    • Health & Safety Training
    • Health and Safety Induction Checklist
    • Worker Engagement

      

      • Impact of Legislation
      • Health and Safety Representatives
      • Health and Safety Committee
      • Training
    • Engagement of Contractors

      

      • Our Obligations
      • Contractor's Obligations
      • Security Procedures
      • Health and Safety rules
  • Support

    

    • Ask an expert

      

      • Termination Support
      • Union Access & Industrial Action
    • FAQs
    • Policies
    • Legal Framework

      

      • Introduction

        

        • Agreement Interpretation
      • Formation of Employment Relationship
      • Components of Employment Agreements

        

        • Express Terms
        • Incorporated Terms: Relevant Legislation
        • Implied Terms: Common Law Duties
      • Employees vs Contractors
      • Agreement/Contract Interpretation
      • Disputes Procedure: General Provisions
      • Employment Relationship Problem Resolution Process

        

        • Harassment Complaints Procedure

          

          • Lodging a formal complaint
          • Step 1: Self-help
          • Step 2: Informal query
          • Step 3: In-house mediation
          • Step 4: Lodging a formal complaint
          • Step 5: Effective investigation
          • Step 6: Complaint substantiated – Attempted settleme
          • Step 7: Investigator’s recommendations
          • Step 8: Recommendation accepted
          • Step 9: Legal action
    • Employment Legislation

      

      • Introduction
      • Accident Compensation Act 2001
      • Criminal Records (Clean Slate) Act 2004
      • Employment Relations Act 2000
      • Equal Pay Act 1972
      • Health and Safety at Work Act 2015
      • Holidays Act 2003
      • Human Rights Act 1993
      • Industry Training and Apprenticeships Act 1992
      • Kiwisaver Act 2006
      • Minimum Wage Act 1983
      • Parental Leave and Employment Protection Act 1987
      • Privacy Act 1993
      • Protected Disclosures Act 2000
      • Smoke Free Environments Act 1990
      • Volunteers Employment Protection Act 1973
      • Wages Protection Act 1983
      • New Page
    • Access to Personal File
    • Representation of Employees
    • Glossary - Definitions
    • Useful Links
  • Contact Us
  • Home
  • Engage
  • Achieve
  • Grow
  • Reward
  • Health & Safety
  • Support
  • Contact Us